Frequently Asked Questions
How To Register As A Omade Chef In Omade?
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Step 1: Go to www.omadefoods.com
Step 2: Click “Sell Your Food”
Step 3: Scroll Down And Click “Start
Cooking”
Step 4: Enter The Required Details and Click
“Submit”
Step 5: Upload Your Document and Click
“Submit”
You Have Successfully Registered Into OMADE
Now Click Open Your Restaurant
How To Setup Profile ?
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Step 1: Log In To Your Chef Account in
Omade
Step 2: In Dashboard Click the “Profile button” on
the Top Right Corner Of The Site.
Step 3: Click On the Title You Want To
Edit
Step 4: After Editing Click “Submit” Which You
Will See at The Bottom
Of The Profile Section
You Have Successfully Edited Your Profile.
How To Upload Documents ?
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Step 1: Log In To Your Chef Account in
Omade
Step 2: In Dashboard Click the “Profile button” on
the Top Right Corner Of The Site.
Step 3: Inside The Profile Section, Click On
“Documents”
Step 4: Enter The Document name You are going to
Add
Step 5: Click “Submit” Which You Will See at The
Bottom Of The Document Section
Step 6: You will see a the message “Updated
Successfully”.
How To Add Open Timings ?
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Step 1: Log In To Your Chef Account in
Omade
Step 2: In Dashboard Click the “Profile button” on
the Top Right Corner Of The Site.
Step 3: Inside The Profile Section, Click On
“Open Time”
Step 4: Enter The Business Time Of Your Kitchen
Datewise.
Step 5: Click “Submit” Which You Will See at The
Bottom Of The Open Time Section
Step 6: You will see a the message “Updated
Successfully”.
You Have Successfully added Your Open Timings.
How To Add Average Prep Time ?
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Step 1: Log In To Your Chef Account in
Omade
Step 2: In Dashboard, Click On The 3 Line on the
top left of the site
Step 3: Click On “Date And Time”
Step 4: Enter Your Average Preparation Time From
“5 min To 180 min”.
Step 5: Enter The Average Preparation Time
For Particular Days By Clicking “Add more”
Step 6: Click “Submit” Which You Will See at The
Bottom
Of Date & Time Section
Step 7: You will see a the message “Updated
Successfully”
You Have Successfully added Your Average Order Preparation Time.
How To Setup Menu?
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Step 1: Log In To Your Chef Account in
Omade
Step 2: In Dashboard, Click On The 3 Line on the
top left of the site
Step 3: Click On “Category”
Step 4: There Will be a Default Menu, which you
can edit it to your Preference
Step 5: Or To Create a Menu Head Click “Add Menu”.
Step 6: Enter The Menu Head name (i.e. Breakfast)
and Click Submit
Step 7: Click The Menu Head you created.
Step 8: Click “Add Category” and Enter The
Category name
(i.e. Veg) and Click Submit
Step 9: Click The Category you created
Step 10: Click “Add Item” and Enter The Item name
(i.e. Dosa) and Click Submit
Step 11: Repeat The Steps And Add All Items You
need
You Have Successfully Setup Your Menu.
How to Add Modifiers to the Item ?
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Step 1: Log In To Your Chef Account in
Omade
Step 2: In Dashboard, Click On The 3 Line on the
top left of the site
Step 3: Click On Category
Step 4: Click The Item For which You want to “Add
Modifier Group”
Step 5: Click Add Modifier and Enter The Details
Of the Modifier and Click Submit
You Have Successfully added Modifiers.
How To Setup Menu Via Excel ?
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Step 1: Log In To Your Chef Account in
Omade
Step 2: In Dashboard, Click On The 3 Line on the
top left of the site
Step 3: Click On “Category”
Step 4: Click Sample Data In the Menu Editor
Section
Step 5: Open The Downloaded Excel And
Enter All The details and make sure to leave spaces After every Data
Step 6: Save The Excel
Step 7: In Menu editor section click Choose file
and Upload the edited Excel
and Click Import
You Have Successfully added Your Menu Via Excel.
How To Add Payout Preference ?
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Step 1: Log In To Your Chef Account in
Omade
Step 2: In Dashboard, Click On The 3 Line on the
top left of the site
Step 3: Click On Payout Details And Click On Add
Bank Account
Step 4: Click The Payout Method (i.e. Stripe) and
Click Next
Step 5: Enter All The details and Click submit
You Have Successfully added Your Payout Preference.
How To Download Chef App Using Social Media Links ?
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Step 1: Click On The Link According To Your Phone
(i.e. IOS and Android)
Step 2: Download The App Through Playstore Or
Appstore
You Have Successfully Downloaded The App
How To Login Into Chef App ?
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Step 1: Click The Chef App
Step 2: Enter Your Registered Email Id and
Password
Step 3: Click Login
You Have Successfully Logged In to your Chef Account
How To Open/Close Your Restaurant ?
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Step 1: Click the Chef App And Login To Your
Account
Step 2: Click The Restaurant Button At The Bottom
of the Orders Section
Step 3: Click Open/Close Your
Restaurant
You Have Successfully Open/Close Your Restaurant
How To Accept Orders ?
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Step 1: Click the Chef App And Login To Your
Account
Step 2: Make sure Your Notification Sound Is in
Full Volume and You are In Orders Section.
Step 3: Once your Restaurant Gets An Order, A
ringing notification
will Ring for 3 min.
Step 4: : Click New Order and Now Your
Average preparation Order Timer will start.
You Have Successfully Accepted the Order.
How To Make An Item Available Or Unavailable to The Foodies ?
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Step 1: Click the Chef App And Login To Your
Account.
Step 2: Click the 3 lines on the top left of the
app.
Step 3: Click Menu.
Step 4: Click The menu head and Category in which
the desired Item is placed.
Step 5: Click The eye button in Item and select
Available or unavailable.
You Have Successfully Made An Item Available Or Unavailable to The Foodies.
How To Complete Orders ?
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Step 1: After Preparing the Food, Click The Order
ID.
Step 2: Click “Order Is Ready”.
Step 3: And After The Order Is Picked Up Click
“Order Complete”.
You Have Successfully Completed Orders.
What To Do While Delay Orders ?
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Step 1: Click The Order ID In Order
Section.
Step 2: Click Delay Orders.
Step 3: Select Your Delay Time and State The
Reason For your Delay.
Step 4: Click Delay Order.
You Have Successfully Reported Delay Order.
How To Cancel Orders ?
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Step 1: Click The Order ID In Order
Section.
Step 2: Click Cancel Order.
Step 3: State The reason And Click Cancel
Order.
You Have Successfully Cancelled Your Order.
How To Logout From Chef App ?
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Step 1: Click the 3 lines on the top left of the
app.
Step 2: Click Logout.
Step 3: Click Logout In The Popup.
You Have Successfully Logged out From Chef App.
How To Logout from Chef Dashboard ?
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Step 1: Log In To Your Chef Account in
Omade.
Step 2: In Dashboard Click the Profile button on
the Top Right Corner Of The Site.
Step 3: Click Logout.
You Have Successfully Logged out From Chef Web Dashboard.
How to Add Offers?
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Step 1: Log In To Your Chef Account in
Omade.
Step 2: In Dashboard, Click On The 3 Line on the
top left of the site.
Step 3: Click On Offers.
Step 4: Click Add Offer And enter all the Details
and click Save.
You Have Successfully Added Offers.
Where/How To Check Whether Your Order Payment is Reflecting In Your Web Chef
Dashboard ?
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Step 1: Log In To Your Chef Account in
Omade.
Step 2: Check Whether Your Sales Have been
Increased By Your sales amount.
Step 3: Click On The 3 Line on the top left of the
site and Click Payout details.
Step 4: Here You Can Check Your Net Payout
Amount.
Step 5: To check the particular Order, Click the
week the order is made.
Step 6: Click the Date and you can see the order
Id.
That’s How You will see Whether Your Order Payment is Reflecting
In Your Web Chef Dashboard.
FAQ - Foodie
How To Download The Foodie App Using The Social Media Links ?
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Step 1: Click On The Link According To Your Phone
(i.e. IOS and Android)
Step 2: Download The App Through Playstore Or
Appstore
You Have Successfully Downloaded The App
How To Register As a OMADE Foodie In OMADE App ?
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Step 1: Open The App.
Step 2: Click Register.
Step 3: Enter The Details and Click Register.
You Have Successfully Registered as a OMADE Foodie.
How To Login/logout From OMADE App ?
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Step 1: Open The App.
Step 2: Click Login.
Step 3: Enter The Registered Mobile number and Password and Click Login.
You Have Successfully Logged In.
Step 1: Click the Profile on the Bottom left of the app.
Step 2: Click Logout.
You Have Successfully Logged Out.
How To Add Payment Method ?
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Step 1: Open The Foodie App.
Step 2: Click Profile on the Bottom left of the app.
Step 3: Click Payment
Step 4: Click Add Payment Method.
Step 5: Enter The Card Details and Click Next.
You Have Successfully Added Payment Method
How To Setup Your Profile ?
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Step 1: Open The Foodie App.
Step 2: Click Profile on the Bottom left of the app.
Step 3: Click Your Name
Step 4: Edit the Data And Add Profile Pictures As you Like
Step 5: After that click Save.
You Have Successfully Setup Your Profile.
How To Search For HomeKitchens In OMADE ?
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Step 1: Open The Foodie App.
Step 2: Click The Search Icon On Top Of The Screen.
Step 3: Type in your Favourite Restaurant/ Dish
Step 4: The Search Results Shows The Desired Restaurant The Search Results Shows The Desired Restaurant
or the Restaurants providing the Desired dish
You Have Successfully Searched For HomeKitchens in OMADE.
How To Order Food In OMADE ?
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Step 1: Open The Foodie App.
Step 2: Click on the HomeKitchen You want to Order Your Food.
Step 3: Click The Food Item and Add it to Basket
Step 4: After Adding Items to Your Basket Click View Basket
Step 5: Click place order.
You Have Successfully Placed The Order.
How To Add Restaurants as Favourites ?
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Step 1: Open The Foodie App.
Step 2: Click the Heart Icon On Any HomeKitchen tab.
Step 3: Click Profile on the Bottom left of the app
Step 4: Click “Favourites” and You Will See Your Favourite kitchen
You have Successfully Added Restaurants as Favourites
How To Contact Our Customer Relationship Manager ?
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Step 1: Open The Foodie App.
Step 2: Click Profile on the Bottom left of the app.
Step 3: Click Support
Step 4: If You want Chat Support Click Whatsapp and If You want To Call us Click Customer Care.
Now You Can Contact our Customer care Team.
